You can receive assistance at any time of the day or night during your trip by calling the well-reputed Centre of Europe Assistance, operating 24/7 in many countries around the world.
Special telephone number of the Centre of Europe Assistance:
+7 (495) 589 2082
If an insured event occurs during your trip to Turkey, you may call the Service Centres using the following telephone numbers:
When in the Antalya region
from a landline
please dial the number as stated: (0 242) 310-28-48.
When outside the Antalya region
please dial the code of Antalya - (0 242), followed by the number: 310-28-48
from a mobile
(0 242) 310-28-48 or (+90 242) 310-28-48.
Telephone number (for landline only) 0 800-511-03-32 (free)
If an insur event occurs during your trip to Egypt,
you may call the Service Centres using the following telephone numbers:
from a landline
please dial the number as stated: (022) 291 69 68
from a mobile (022) 291 69 68 or (+2 022) 291-69-68.
If an insured event occurs during your trip to Bulgaria, you may call the Service Centres by the following telephone numbers:
from a landline
please dial the number as stated: (088) 887-79-79
from a mobile (088) 887 -79 -79 or (+359 88) 887-79-79.
Please apply to the nearest medical institution. Please pay for medical procedures and take documents confirming medical and other expenses relating to your treatment, where the accurate cost of each specific service is stated (invoices, originals of receipts, etc...). Upon return from your trip, please apply to Xalg Sigorta and present all the necessary documents for insurance coverage.